Your Privacy Is Paramount to Chrome Stream

1. Information We Collect

Chrome Stream collects various types of information to provide and improve our premium car care services in Dallas. We collect data directly from you and automatically as you interact with our website.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, request a quote, schedule a service, or engage in customer support interactions. This information may include:

• Contact Information: Name, email address, mailing address, phone number.
• Vehicle Information: Make, model, year, license plate number (if provided for service scheduling).
• Payment Information: While we do not store full credit card details on our servers, transaction data related to bookings is processed securely by third-party payment processors.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

2. How We Use Collected Information

Chrome Stream collects and uses your data for the following purposes:

• To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
• To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To Improve Our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To Process Transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their order, to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Our security measures include:

• SSL Certificate: Our Site utilizes Secure Socket Layer (SSL) technology to encrypt data transmissions.
• Secure Hosting: Our website is hosted with providers who implement industry-standard security protocols.
• Access Control: Access to customer data is restricted to authorized personnel only, who are trained in data protection practices.

4. Use of Cookies

Our Site may use "cookies" to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

5. Third-Party Disclosure

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

6. Your Data Rights

As a Chrome Stream customer, you have certain rights regarding your personal data:

• Access: You have the right to request copies of your personal data.
• Correction: You have the right to request that Chrome Stream correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that Chrome Stream erase your personal data, under certain conditions.
• Object to Processing: You have the right to object to Chrome Stream’s processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us using the information provided below.

7. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Chrome Stream
1478 Cedar Springs Road, Suite 200, Dallas, TX, 75219, USA
Phone: (214) 748-6933
Email: [email protected]

Contact Us with Concerns